Frequently Asked Questions
Everything you need to know about our exquisite collections and services.
What materials are used in Aagrah Fine Jewels™ pieces?
Our collections are crafted using premium materials, including 18K and 22K gold plating, high-grade sterling silver, and ethically sourced semi-precious gemstones and crystals.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days via our global courier partners.
Do you offer a warranty on your jewelry?
Yes, every purchase includes a 6-month limited warranty covering manufacturing defects. Please retain your digital invoice for any service requests.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless defective.
How should I care for my jewelry to maintain its shine?
To preserve the luster, avoid contact with perfumes, lotions, and water. Store your pieces in the provided airtight Aagrah pouch and clean gently with a soft microfiber cloth.
Can I request a custom design or personalization?
We offer bespoke services for select bridal and high-jewelry collections. Please contact our concierge team via the 'Custom Orders' page to begin your design journey.